We're on Lunar New Year holiday (Feb 12, 2018 - Feb 21, 2018). During this time, the support will be limited, the simple question will be answered but the technical issues will be delay after the holiday. We are very sorry about this inconvenience.
When I installed your theme, I have a notice in my plugin session :
"This theme requires the following plugin: Visual Composer."
However, when I try to install it, everything seems to be ok with the confirmation message :
"The installation process is starting. This process may take a while on some hosts, so please be patient. All installations have been completed."
But my plugin isn't installed and I still have the same message.
Any idea on how to fix this and be able to use this plugin with your theme ?
You can go to plugin and check the plugin WPBakery Visual Composer active ?
If you see plugin not active, you can active.
If you don't see plugin You will download attachment file and install plugin and active it.
Thank you for contacting us.
Attached files: codecanyon-242431-visual-composer-page-builder-for-wordpress-wordpress-plugin(4).zip