DEAR CUSTOMERS,

First of all we apologize for the delay in assisting you in the past. We have just undergone a major personnel change and have instead prepared a new plan to support better development to deliver a better quality service to all of our customers.

From May 1, 2021, we will migrate to the customer support and management system on the new platform. You can submit a support request, come up with ideas for a custom request if you want. All in one platform. We always acknowledge all of your comments.

You can register your customer account here with your purchase code: https://sfwebservice.com/envato-register/

Or you also possible register new account as a customer without purchase code https://sfwebservice.com/register/

Again apologize for the delay in the past time. We're back for a better service mission.

THANK YOU VERY MUCH!

SFWebservice Team

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How to install child theme without lost theme config?

Hello Customer,

In some case you want to do some custom on your theme. I recommend you use child theme to do that. It helpful when you want update theme because this will help you update parent theme without lost custom code. 

However if you using parent theme, when you install and active child theme. Your site theme option will lost. So how to keep your theme theme option when you install and active child theme.

Easy please follow some steps.

1. Backup cho current theme settings and copy theme option codes

2. Install and active your child theme and then paste your theme options to restore

Ok all done.

In case you activated child theme, you just active your parent theme again then follow two steps above.

Best regards,
duongca
Inwave Support Team