Okay

Thank you so much for purchasing our theme! We look forward to providing you with a quality customer service, but before that, please take a few moments to familiarize yourself with the following terms and conditions, regarding the support we offer:

  • Please be sure that you have read the documentation, which came bundled with your download. The documentation covers important topics, ranging from the installation of the theme, to its proper usage.
  • Before asking questions, please make sure you search through the open tickets to see if your question has already been answered, which means that you might not need to wait at all to get an answer.
  • Support deals with the installation of the theme, issues that arise from the usage of any features available by default, bug fixes, and small modifications within one or two lines of code. We do not offer support for installation or administration of WordPress itself, nor do we provide support for any third party plugins, or problems associated with using them in a combination with one of our themes.
  • You have to understand that you buy the item as it is. If you want it to look or function different than what you see in the online demo you need to understand that this is not covered by basic support. We are always here to give small tips and advice, I even write full blocks of CSS codes sometimes, because we will be happy to help you.
  • Post as much information as you can on your requests: links and screenshots are always welcome! Provide us with all the information you can give us!
  • You have to open a new ticket for each new issue or question.

Thanks one more time for purchasing our theme and good luck.

InwaveThemes Team

  Featured Articles

How to update my theme & plugins?

When you receive notification of new version from Themeforest, you should follow this instruction to update the theme: 1. Download Package: Go to your download ...

Read Article

How to remove cog icon and subsequent sticky layout box in homepage?

This is default demo setting. You can open Appearance -> Theme Options -> Layout -> Uncheck "Show demo setting panel" option.

Read Article

Invalid license! Where do I find the Visual Composer license key?

We don’t provide license key of Visual Composer in download package, but please don't worry, the plugin runs perfectly and are fully functional because we bought ...

Read Article

  Public Ticket Activity

ALAIN Footer social sharing icons   Updated 3 hours ago   7   InHost - WHMCS WordPress Theme Most recent comment from Anas: Does it work the same way when using a child theme? I followed your instructions but it didn't work out for me  Maduako Import demo not working   Updated 15 hours ago   3   Athlete - Wordpress Theme Most recent comment from Inwave Themes: Hello, Thank you for the access details you sent (missing FTP username) I tried to import & checked the requirements: http://prntscr.com/byj1gc Contact your hosting provider for help with ... Andres Javascript error with google maps   Updated 1 day ago   3   Zoner - Joomla Template Most recent comment from Andres: Hello, Thank you William, error solved! Maria Where to edit the contacts, phones, corporate adress   Updated 4 days ago   2   Zoner - Joomla Template Most recent comment from Inwave Themes: Hello, Thank you for using our theme. You can edit them in Administrator -> Components -> Contacts Best Regards, William Technical Support Team Jeston How to add/edit icons>   Updated 1 week ago   2   Athlete - Wordpress Theme Most recent comment from duongca : Hello, I don't understand what you want to do. Please let me know, where you want to change/edit icon, I'll let you know what to do. Nic Warmenhoven Using Crowdfunding plugin outside of VC   Updated 1 week ago   2   InCharity - WordPress theme for Charity/Fundraising Most recent comment from Nic Warmenhoven: Actually, I've decided to go with a different donations/campaigns plugin, so you can disregard and close this ticket. Lee Zhern Je Gap between slider and main menu   Updated 2 weeks ago   4   InHost - WHMCS WordPress Theme Most recent comment from Inwave Themes: Hello, Thank you for your reply.  There is a difference between our site and your site. Please check this screenshot: http://prntscr.com/bu763v You should edit the row which contains the ... Nic Warmenhoven Overriding functions in child theme   Updated 2 weeks ago   2   InCharity - WordPress theme for Charity/Fundraising Most recent comment from duongca : Hello, you can't edit function on Main Class with child theme. If you need to edit it, you can direct edit the function on main theme. Elias Change Edit background DIV Layer   Updated 3 weeks ago   2   Athlete - Wordpress Theme Most recent comment from duongca : Hello, Please remove it on page option to apply from theme options for this. JB Visual Composer Breaking Other Plugins   Updated 3 weeks ago   6   InHost - WHMCS WordPress Theme Most recent comment from duongca : Hi, If you have any question, please feel free to create a new ticket. Heather Google Font   Updated June 30, 2016   5   InCharity - WordPress theme for Charity/Fundraising Most recent comment from Heather: You fixed it!!! Thank you Heather Custom Icon for Event Fact   Updated June 29, 2016   3   InCharity - WordPress theme for Charity/Fundraising Most recent comment from Heather: ok, thank you Denis Page title bar image   Updated June 28, 2016   4   Athlete - Wordpress Theme Most recent comment from duongca : Hi Denis, I'm sorry for the inconvenience experienced on your end. Could you please send me your FTP account and wordpress admin? I will check your site carefully and answer you as soon as ... Melike Wordpress version and Back to top button   Updated June 27, 2016   2   InHost - WHMCS WordPress Theme Most recent comment from duongca : Hello, If you want remove wordpress version on meta data. You can add this code to end of file: \wp-content\themes\incharity\functions.php remove_action('wp_head', 'wp_generator'); For ... Jorge Suarez BT Property Update   Updated June 26, 2016   2   Zoner - Joomla Template Most recent comment from Inwave Themes: Hello,  Thank you for asking us. We are still working to upgrade the component, PHP7 and Joomla 3.6 latest version. If you have any new information, I will inform you asap. Thank you for your ...
https://inwave.ticksy.com/